Shipping policy

Shipping Policy – Esther's Luxury

Last Updated: June 2026

Welcome to Esther's Luxury! We are committed to delivering your order safely and efficiently. Please review our shipping policy below.


Processing Time

All orders are processed within 1–5 business days after payment is received.

Processing times may be longer during:

  • Holidays
  • Major sales events
  • High order volume periods

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Shipping Times

Estimated delivery times:

United States

  • Standard Shipping: 5–12 business days
  • Express Shipping (if available): 2–5 business days

International Orders

  • Standard International Shipping: 7–21 business days

Delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or other circumstances beyond our control.


Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order weight
  • Shipping destination
  • Shipping method selected

Free Shipping

We offer FREE Standard Shipping on orders over $50 within the United States.


Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update.


Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We cannot guarantee successful delivery.
  • Additional shipping charges may apply for reshipment.
  • Orders returned to us due to incorrect addresses may be refunded minus shipping costs.

Lost or Delayed Packages

Esther's Luxury is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Natural disasters
  • Other circumstances beyond our control

If your package appears lost, please contact us and we will assist you in filing a claim with the carrier.


Damaged Packages

If your order arrives damaged:

  1. Take photos of the package and product immediately.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and photos.

We will review the issue and work toward a resolution.


International Customs & Duties

International customers may be responsible for:

  • Customs fees
  • Import duties
  • Taxes required by their country

These charges are not included in the purchase price or shipping cost.


Contact Us

For shipping questions or concerns, please contact us:

Email: support@esthersluxury.store@gmail.com 

Store: Esther's Luxury

We appreciate your business and thank you for shopping with Esther's Luxury! 💖