Shipping policy
Shipping Policy – Esther's Luxury
Last Updated: June 2026
Welcome to Esther's Luxury! We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Processing Time
All orders are processed within 1–5 business days after payment is received.
Processing times may be longer during:
- Holidays
- Major sales events
- High order volume periods
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
United States
- Standard Shipping: 5–12 business days
- Express Shipping (if available): 2–5 business days
International Orders
- Standard International Shipping: 7–21 business days
Delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Order weight
- Shipping destination
- Shipping method selected
Free Shipping
We offer FREE Standard Shipping on orders over $50 within the United States.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We cannot guarantee successful delivery.
- Additional shipping charges may apply for reshipment.
- Orders returned to us due to incorrect addresses may be refunded minus shipping costs.
Lost or Delayed Packages
Esther's Luxury is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
- Natural disasters
- Other circumstances beyond our control
If your package appears lost, please contact us and we will assist you in filing a claim with the carrier.
Damaged Packages
If your order arrives damaged:
- Take photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- Include your order number and photos.
We will review the issue and work toward a resolution.
International Customs & Duties
International customers may be responsible for:
- Customs fees
- Import duties
- Taxes required by their country
These charges are not included in the purchase price or shipping cost.
Contact Us
For shipping questions or concerns, please contact us:
Email: support@esthersluxury.store@gmail.com
Store: Esther's Luxury
We appreciate your business and thank you for shopping with Esther's Luxury! 💖